0×800CCC00 – Authentication did not load.
*) Try closing and restarting Outlook express
*) If still getting same error, wait 20-30 minutes for a server reset of your account then try again.
*) It could be a corruption of the user account in Outlook Express. Try setting up a second identity and see if it works.
0×800CCC01 – INVALID CERTIFICATE CONTENT
0×800CCC02 INVALID CERTIFICATE DATE
*) Get your certificate re-issued by your authority server.
0×800CCC03 – USER ALREADY CONNECTED
*) Close all connections on all machines, wait 20-30 minutes and try again.
*) If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account.
*) Sometimes due to improper disconnection your account gets â€˜Poplockedâ€™ so to get out of it either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account.
0×800CCC05 NOT CONNECTED TO SERVER
0×800CCC0D CANT FIND HOST – Cannot locate server
*) You may have typed wrong mail server in your account settings or the server may be down.
*) Reboot the computer and try again.
*) Data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
0×800CCC0A MESSAGE DOWNLOAD INCOMPLETE
*) This error may be due to corruption of pop3uidl file. Close the Internet connection and all programs. Search for the file ‘pop3uidl and delete it. Reconnect and it should work.
0×800CCC0F CONNECTION DROPPED
*) may be modem or network cable was disconnected. If this happens frequently then try updating the modem drivers or adding an Init string.
0×800CCC10 INVALID ADDRESS – Address not known on server
*) Check the spelling in the TO: field of the e-mail. Delete the old message from the Outbox and then try it again.
0×800CCC12 SOCKET READ ERROR – Unable to send Winsock request
*) Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0×800CCC16 INVALID ACCOUNT – User account not recognized
*) Check the spelling of the account name and re-enter the password taking care to spell it correctly.
0×800CCC18 SICILY LOGON FAILED – Logon attempt failed
*) Check account information, making sure account is not case sensitive, close Outlook Express, restart the computer and try reconnecting.
*) Create a different identity and see if it will logon on from this identity with the same information.
*) Make sure the account is still active with the ISP.
0×800CCC1A SECURE CONNECT FAILED – Unable to connect using SSL
*) Your ISP may not require an SSL connection. Turn off SSL in the e-mail account properties and try again.